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JOB ALERT – Individual Giving Officer

Posted on by Cathy Gray

Individual Giving Officer – Job Description

Job Purpose

The Marie Keating Foundation’s mission is to make cancer less frightening by enlightening and our aim is to live in a world free from the fear of cancer.

Today, the Foundation is one of the leading voices in Ireland for cancer prevention, awareness, and support. We are committed to being there for people diagnosed with cancer, and their families, at every step of their cancer journey, and our services reflect that. Through our information and support services, we reach thousands of people each year, with education, information and advice focused on cancer prevention and early detection, as well as providing support services and financial assistance to those living with and beyond cancer.

Individual Giving plays a major part in our plans for sustainable growth and the main purpose of this role will be to manage a variety of direct marketing campaigns with a focus on face-to-face fundraising, to grow our income and number of supporters.

The role includes helping to develop and manage Direct Mail and EDM Appeals including Digital Lead Generation Campaigns, Legacy Giving, Tax, and other income generation initiatives.

This role represents a great opportunity for a professional and enthusiastic fundraiser to develop their skills and expertise as part of a dynamic and growing team within a caring, kind, tightly-knit charity.

Main Responsibilities

Fundraising Campaigns and Project Management

  • Help develop, create, and run effective fundraising appeals and campaigns based on sound fundraising and marketing principles, with clear targets and accurate budgeting.
  • Manage activity for the recruitment of new donors and the retention and development of existing donors.
  • As part of the fundraising team, support other fundraising initiatives and events as required.
  • Work closely with key internal stakeholders including nursing, communications, and advocacy to help develop compelling cases to support Individual Giving campaigns.
  • Work with third-party suppliers (face-to-face agencies, printers, designers etc.) to ensure projects are rolled out on time and within budget.

CRM and Data

  • Work with MS Dynamics and be proficient in all fundraising-relevant areas of CRM Systems.
  • Be able to carry out donor record management including updating details and payment methods.
  • Work closely with key stakeholders to target individuals appropriately and produce and manage segmentation according to the campaign.
  • Work closely with stakeholders to report on results (response rates, average gift, ROI etc.) for each campaign with recommendations to maximise growth in income and supporters for future campaigns.

Supporter Care

  • To help develop and implement supporter loyalty programmes to retain and engage donors.
  • Act as the first point of contact for individual giving supporters, ensuring phone calls and emails are answered promptly and professionally.
  • Ensure supporter records are kept up to date and accurate.
  • Manage the acknowledgement process for all donations.

Other

  • Keep up to date on developments in direct and digital fundraising and marketing.
  • Strong understanding of GDPR legislation and its impact on donor acquisition and stewardship.
  • Conduct any other reasonable tasks within the scope of the role as agreed with your line manager.
  • Act in the best interests of the Marie Keating Foundation at all times and in accordance with our mission and vision.

Knowledge, Skills & Experience

  • Minimum of 2 years experience within a fundraising team required ideally including Individual Giving, face-to-face, print and digital marketing.
  • Skills in using CRM systems are required, ideally, experience with MS Dynamics is desirable.
  • Knowledge of Legacy and Tax Campaigns desirable.
  • Excellent communication and presentation skills in both written and verbal English
  • Proficiency in Microsoft Office, especially Excel
  • Ability to work to set targets and deadlines expected.
  • High level of attention to detail expected.
  • A full, clean driving license is desirable.

Job Details

  • Fulltime role 9 am to 5 pm Monday to Friday – flexibility may sometimes be required.
  • Hybrid working available with a minimum of two days per week in the office.
  • 23 days annual leave plus three privilege days for Christmas and Good Friday.
  • Head office Unit 9, Millbank Business Park, Lower Lucan Road, Lucan, Co. Dublin, K78 A292

Application Process

To apply, please send your CV and cover letter by 5 pm Monday 8th April to Mark Maliniak, Head of IG, at [email protected]

Salary commensurate with experience. (€33K – €38K)